Local Spotlight
News, tips and stories from the My Business Directory business community
How Agencies Can Scale Client Management With a White-Label CRM
Managing multiple clients across disconnected tools can slow down a growing agency. Discover how a white-label CRM can help agencies organize customer relationships, create a more consistent client experience, and strengthen their own brand.
Five Warm Stops: A Shuswap Coffee Route for Cooler Days
Build a flexible cooler-weather coffee route through Salmon Arm, Tappen, Sorrento, Scotch Creek and Chase, with local cafés, baking and beans to take home.
Why Good Leads Go Cold: How Faster Follow-Up Helps Businesses Win More Customers
Getting a new inquiry is only the beginning. Learn how timely responses, consistent follow-up, and organized lead management can help businesses build trust, improve customer communication, and turn more inquiries into opportunities.
Why Website Visitors Leave Without Contacting Your Business—and How to Fix It
Getting website traffic but few inquiries? Discover how clear messaging, visible contact options, fast-loading pages, and simple calls to action can help turn more website visitors into potential customers.
Why Your Google Business Profile Isn’t Ranking—and How to Improve It
Struggling to appear in local Google searches? Learn how business information, relevant categories, customer reviews, and regular profile updates can help strengthen your local visibility.
How an AI Voice Receptionist Helps Small Businesses Capture More Leads
Missed calls can mean missed business opportunities. Discover how an AI voice receptionist can help small businesses respond to callers, manage inquiries, and create a more consistent customer experience.
Pumpkins, a Waterfall and the Waterfront: A Fall Day in Chase
Plan an October day in Chase with a working pumpkin patch, an easy waterfall walk, local food and a quiet finish beside Little Shuswap Lake.
This Was a Horse Farm: Judd Stables at SR 54 and Collier Parkway
Discover the history of Judd Stables, the horse farm once located at SR 54 and Collier Parkway in Land O' Lakes, with rare photos and aerial views.